How to Withdraw Funds

Withdrawing your winnings from VOBET is secure and straightforward. This guide covers all withdrawal methods, requirements, and processing times.

Before You Start

Important Requirements:

• Your account must be fully verified (KYC completed) before withdrawing
• You must have wagered your deposited amount at least once (playthrough requirement)
• Withdrawals must be made to accounts/wallets in your name
• Some bonuses have wagering requirements that must be met before withdrawal

Verification Checklist:

• ✅ Email address verified
• ✅ Phone number verified (if added)
• ✅ Identity documents submitted and approved
• ✅ Proof of address submitted (if required)
• ✅ Payment method verified

Accessing the Withdrawal Page

Method 1: Via User Menu

1. Log in to your account - Go to https://big-vobet1.com/ and log in
2. Open User Menu - Click your profile icon in the top-right corner
3. Select Withdraw - Click 출금 (Withdraw) from the dropdown menu - You'll be redirected to the withdrawal page

Method 2: Via Wallet

1. Navigate to Wallet - Click your profile icon → 지갑 (Wallet) - Or go directly to https://big-vobet1.com/wallet/balance
2. Click Withdraw Tab - Select the 출금 (Withdraw) tab at the top of the wallet page

Withdrawal Methods

Bank Transfer (Fiat Currencies)

Withdraw your funds directly to your bank account in USD, EUR, or KRW.

Step-by-Step Instructions

1. Select Bank Withdrawal - On the withdrawal page, ensure you're on the bank withdrawal section
2. Choose Currency - Click the 출금 통화 (Withdraw Currency) dropdown - Select your preferred currency: USD (US Dollars), EUR (Euro), KRW (Korean Won)
3. Select Withdrawal Method - Click 추천 (Recommended) to see recommended methods - Select 은행 송금 (Bank Transfer)
4. Enter Bank Account Details - Bank Name: Enter your bank's name - Account Number: Enter your bank account number - Account Holder Name: Must match your VOBET account name exactly - SWIFT/BIC Code: Required for international transfers - IBAN: Required for European transfers (EUR)
5. Enter Withdrawal Amount - Input the amount you wish to withdraw - Check your available balance - Ensure amount meets minimum withdrawal requirements
6. Review Fees and Limits - Processing fees will be displayed - Estimated arrival time will be shown - Review total amount you'll receive
7. Confirm Withdrawal - Double-check all details - Click Confirm or Withdraw button - Enter your security PIN if prompted - Confirm the transaction
8. Wait for Processing - Withdrawals are reviewed by the finance team - Processing time: 1-5 business days - You'll receive email notifications at each stage

Bank Withdrawal Limits

Note: Fees and limits may vary based on account status and withdrawal amount

Cryptocurrency Withdrawals

Withdraw your funds as cryptocurrency to your external wallet. Fast, secure, and often lower fees than bank transfers.

Supported Cryptocurrencies

1. BTC - Bitcoin
2. ETH - Ethereum
3. USDT - Tether
4. USDC - USD Coin
5. LTC - Litecoin
6. BCH - Bitcoin Cash
7. DOGE - Dogecoin
8. XRP - XRP
9. TRX - TRON
10. BNB - Binance Coin

Step-by-Step Instructions

1. Select Crypto Withdrawal - On the withdrawal page, select the cryptocurrency option
2. Choose Cryptocurrency - Select your preferred cryptocurrency from the list - Quick select buttons: LTC, USDT, TRX, XRP, BTC, ETH - Click 더보기 (More) for all options
3. Enter Wallet Address - Wallet Address: Paste your external wallet address - Important: Double-check the address - crypto transactions cannot be reversed - Network: Ensure you're using the correct network for the cryptocurrency
4. Enter Withdrawal Amount - Input the amount you wish to withdraw - The system will show: Amount in cryptocurrency, Network fee, Total amount you'll receive
5. Review Transaction Details - Withdrawal Amount: Amount in crypto - Network Fee: Blockchain transaction fee - You'll Receive: Net amount after fees - Destination Address: Verify this is correct
6. Confirm Withdrawal - Click Confirm or Withdraw button - Enter your security PIN if prompted - Confirm the transaction
7. Wait for Processing - VOBET reviews the withdrawal (usually within 1-24 hours) - Once approved, the transaction is broadcast to the network - You'll receive a transaction ID (TXID) via email - Track your transaction on a blockchain explorer
8. Receive Funds - Funds arrive in your wallet after network confirmations - Confirmation times vary by cryptocurrency (see table below)

Cryptocurrency Withdrawal Details

Note: Network fees are variable and depend on network congestion at the time of withdrawal

Withdrawal Processing Stages

Your withdrawal goes through several stages:

1. Pending Review

Status: Pending - Duration: 0-24 hours - What Happens: VOBET finance team reviews your withdrawal request - Action Required: None

2. Approved

Status: Approved - Duration: Immediate - What Happens: Withdrawal is approved and queued for processing - Action Required: None - Notification: Email sent confirming approval

3. Processing

Status: Processing - Duration: Varies by method - What Happens: Bank: Transfer initiated to your bank · Crypto: Transaction broadcast to blockchain - Action Required: None - Notification: Email sent with transaction details (TXID for crypto)

4. Completed

Status: Completed - Duration: N/A - What Happens: Funds arrive in your account/wallet - Action Required: Verify receipt of funds - Notification: Email sent confirming completion

Checking Withdrawal Status

Via Transaction History

1. Go to Wallet - Click your profile icon → 지갑 (Wallet)
2. View Transaction History - Click the 내 콤프 사용내역 (My Comp Usage History) tab
3. Filter for Withdrawals - Look for transactions marked as "Withdrawal" - Check status: Pending, Approved, Processing, Completed, or Rejected
4. View Details - Click on a transaction to see full details - For crypto withdrawals, you'll see the transaction ID (TXID) - Track crypto transactions on a blockchain explorer using the TXID

Via Email Notifications

If you've enabled withdrawal notifications: You'll receive emails at each stage of the withdrawal process - Check Settings → Preferences → Email Notifications to enable

Withdrawal Limits and Requirements

Daily/Monthly Limits

Standard Account: Daily limit: $5,000 (or equivalent) · Monthly limit: $50,000 (or equivalent)

VIP Accounts: Limits increase with VIP tier · Master tier: Up to $100,000 per day

Verification Requirements

First Withdrawal: Identity verification (passport, ID card, or driver's license) · Proof of address (utility bill or bank statement, less than 3 months old) · Payment method verification (screenshot of bank account or crypto wallet)

Subsequent Withdrawals: Usually no additional verification required · Large withdrawals (> $10,000) may require additional documentation

Wagering Requirements

Deposit Playthrough: You must wager your deposited amount at least 1x before withdrawing · Example: Deposit $100 → Must place $100 in bets before withdrawing

Bonus Wagering: Bonuses have specific wagering requirements (usually 20x-40x) · Check bonus terms before claiming · See Understanding Wagering Requirements (../06-promotions-rewards/wagering-requirements.md)

Common Withdrawal Issues

"Insufficient Funds" Error

Possible Causes: Available balance is less than withdrawal amount · Funds are locked in active bonuses · Wagering requirements not met · Pending bets not yet settled

Solutions: Check your available balance (not total balance) · Complete bonus wagering requirements or cancel bonuses · Wait for pending bets to settle · Reduce withdrawal amount

"Account Not Verified" Error

Possible Causes: KYC verification incomplete · Documents not yet approved · Additional verification required

Solutions: Complete KYC verification in Settings → Account Info · Upload required documents · Wait for approval (usually 24-48 hours) · Contact support if verification is taking too long

"Bank Account Name Mismatch" Error

Possible Causes: Bank account holder name doesn't match VOBET account name · Name format differences (middle name, initials, etc.)

Solutions: Ensure bank account name matches your VOBET account name exactly · Use the same name format as your KYC documents · Contact support if names legitimately differ

Withdrawal Delayed or Stuck

Possible Causes: High volume of withdrawal requests · Additional verification required · Technical issues · Compliance review

Solutions: Wait up to 5 business days for bank transfers · Check email for requests for additional information · Contact support with your withdrawal ID · Provide any requested documentation promptly

Cryptocurrency Not Received

Possible Causes: Transaction still pending on blockchain · Wrong wallet address provided · Wrong network used · Insufficient confirmations

Solutions: Check transaction on blockchain explorer using TXID · Verify you provided the correct wallet address · Ensure you used the correct network · Wait for required confirmations · Contact support if transaction shows as completed but funds not received

Security Tips for Withdrawals

✅ Do:

• Verify your account is fully verified before requesting withdrawal
• Double-check all bank details and crypto addresses
• Use the same payment method for deposits and withdrawals when possible
• Keep records of all withdrawal transaction IDs
• Enable email notifications for withdrawal confirmations
• Use a secure internet connection

❌ Don't:

• Request withdrawals to third-party accounts
• Use different names on withdrawal accounts vs. VOBET account
• Rush withdrawals without verifying details
• Share withdrawal transaction details with others
• Ignore warning messages or verification requests
• Attempt to circumvent withdrawal limits

Cancellation Policy

Can I Cancel a Withdrawal? Withdrawals in "Pending" status can be cancelled · Once approved or processing, cancellation is not possible · To cancel: Go to Transaction History → Find pending withdrawal → Click Cancel

Why Would a Withdrawal Be Rejected? Account not fully verified · Wagering requirements not met · Suspected fraudulent activity · Incorrect payment details · Violation of terms of service

Getting Help

1. Check Transaction History - Review withdrawal status and details - Look for any error messages
2. Verify Account Status - Ensure KYC is complete - Check for any account restrictions
3. Contact Live Support - Click the chat icon on the bottom-right - Support is available 24/7 - Provide your withdrawal ID for faster assistance
4. Email Support - For detailed issues: feedback@vobet.com - Include: Your account ID · Withdrawal ID · Amount and currency · Description of the issue · Screenshots of any errors

Related Articles

• How to Deposit Funds (how-to-deposit.md)
• How to Verify Your Account (../01-getting-started/how-to-verify-account.md)
• Understanding Transaction Fees (transaction-fees.md)
• How to View Transaction History (transaction-history.md)
• Understanding Wagering Requirements (../06-promotions-rewards/wagering-requirements.md)
• Troubleshooting Withdrawal Issues (../08-troubleshooting/withdrawal-issues.md)