How to Deposit Funds

Bank transfers and cryptocurrency deposits guide

Written By Vobet Admin

Last updated About 2 hours ago

How to Deposit Funds

Adding funds to your VOBET account is quick and secure. VOBET supports multiple deposit methods including bank transfers and various cryptocurrencies.

Before You Start

  • Your account must be verified to make deposits
  • Minimum deposit amounts vary by currency and method
  • Bank deposits must use an account with the same name as your KYC verification
  • Cryptocurrency deposits require a compatible wallet

Accessing the Deposit Page

Method 1: Via User Menu

  1. Log in to your account - Go to https://big-vobet1.com/ and log in
  2. Open User Menu - Click your profile icon in the top-right corner
  3. Select Deposit - Click 입금 (Deposit) from the dropdown menu - You'll be redirected to the deposit page

Method 2: Via Wallet

  1. Navigate to Wallet - Click your profile icon → 지갑 (Wallet) - Or go directly to https://big-vobet1.com/wallet/balance
  2. Click Deposit Tab - Select the 입금 (Deposit) tab at the top of the wallet page

Method 3: Via Homepage

  1. Go to Homepage - Navigate to https://big-vobet1.com/
  2. Click Deposit Button - Look for the deposit button in the header or main menu - Click to open the deposit page

Deposit Methods

Bank Transfer (Fiat Currencies)

Bank transfers allow you to deposit USD, EUR, or KRW directly from your bank account.

Step-by-Step Instructions

  1. Select Bank Deposit - On the deposit page, click the 은행 (Bank) tab
  2. Choose Currency - Click the 입금 통화 (Deposit Currency) dropdown - Select your preferred currency: USD (US Dollars), EUR (Euro), KRW (Korean Won)
  3. Select Deposit Method - Click 추천 (Recommended) to see recommended methods - Select 은행 송금 (Bank Transfer)
  4. Review Warning - Read the important notice:
    ⚠️ Important: When depositing, please use an account with the same name as your KYC. If the account names don't match, the transaction will fail and you'll need to wait for a refund. Refunds incur additional fees.
  5. Enter Deposit Amount - Input the amount you wish to deposit - Check minimum and maximum limits displayed on the page
  6. Provide Bank Details - Enter your bank account information - Ensure the account holder name matches your VOBET account name
  7. Confirm Deposit - Review all details - Click Confirm or Deposit button - Follow any additional instructions from your bank
  8. Wait for Processing - Bank transfers typically process within 1-3 business days - You'll receive an email notification when the deposit is complete

Bank Transfer Limits

  • Minimum Deposit: Varies by currency (check deposit page for current limits)
  • Maximum Deposit: Varies by currency and account status
  • Processing Time: 1-3 business days
  • Fees: May vary depending on your bank

Cryptocurrency Deposits

VOBET supports 10 cryptocurrencies for deposits. Crypto deposits are fast, secure, and often have lower fees than traditional banking methods.

Supported Cryptocurrencies

  1. BTC - Bitcoin
  2. ETH - Ethereum
  3. USDT - Tether
  4. USDC - USD Coin
  5. LTC - Litecoin
  6. BCH - Bitcoin Cash
  7. DOGE - Dogecoin
  8. XRP - XRP
  9. TRX - TRON
  10. BNB - Binance Coin

Step-by-Step Instructions

  1. Select Crypto Deposit - On the deposit page, click the 암호화폐 (Cryptocurrency) tab
  2. Choose Cryptocurrency - Quick select buttons show popular options: LTC, USDT, TRX, XRP, BTC, ETH - Click 더보기 (More) to see all available cryptocurrencies - Select your preferred cryptocurrency
  3. Get Deposit Address - A unique deposit address will be generated for your account - The address is displayed in two formats: QR Code (scan with your mobile wallet) and Text Address (copy manually)
  4. Copy Address - Click 주소 복사 (Copy Address) to copy the deposit address to clipboard - Or scan the QR code with your mobile wallet app
  5. Send Cryptocurrency - Open your cryptocurrency wallet - Select the same cryptocurrency you chose on VOBET - Paste the deposit address or scan the QR code - Enter the amount you wish to deposit - Review the transaction details - Confirm and send the transaction
  6. Wait for Confirmation - Cryptocurrency transactions require network confirmations - Confirmation times vary by cryptocurrency: BTC: 10-60 minutes, ETH: 1-5 minutes, USDT/USDC: 1-5 minutes, LTC: 2.5-10 minutes, BCH: 10-30 minutes, DOGE: 1-5 minutes, XRP: 1-3 minutes, TRX: 1-3 minutes, BNB: 1-5 minutes
  7. Check Deposit Status - The deposit page shows an expiration timer (typically 30 minutes) - Once confirmed, the funds will appear in your wallet balance - You'll receive a notification when the deposit is complete

Important Notes for Crypto Deposits

  • Address Expiration: Deposit addresses expire after a set time (usually 30 minutes). If the address expires, generate a new one before sending funds. Sending to an expired address may result in lost funds.
  • Network Fees: Cryptocurrency deposit fees are borne by the player. Your wallet will show the network fee before you confirm the transaction. Fees vary based on network congestion.
  • Correct Network: Ensure you're sending on the correct network (for example, USDT can be sent on ERC20, TRC20, etc.). Using the wrong network may result in lost funds.
  • Minimum Deposits: Each cryptocurrency has a minimum deposit amount. Deposits below the minimum will not be credited. Check the deposit page for current minimum amounts.
  • Confirmations Required: Funds are not available until the required number of confirmations is reached. Do not close the deposit page until the transaction is complete.

Checking Deposit Status

Via Wallet Page

  1. Go to Wallet - Click your profile icon → 지갑 (Wallet)
  2. View Balance - The 잔액 (Balance) tab shows your current balances - Recently deposited funds will appear here once confirmed
  3. Check Transaction History - Click the 내 콤프 사용내역 (My Comp Usage History) tab - View all your deposit transactions - Check status: Pending, Completed, or Failed

Via Email Notifications

If you've enabled email notifications: You'll receive an email when your deposit is successful. Check Settings → Preferences → Email Notifications to enable.

Deposit Limits and Fees

Fiat Currency Limits

Currency limits:

  • USD — Minimum Deposit: $10; Maximum Deposit: $10,000; Processing Time: 1-3 business days
  • EUR — Minimum Deposit: €10; Maximum Deposit: €10,000; Processing Time: 1-3 business days
  • KRW — Minimum Deposit: ₩10,000; Maximum Deposit: ₩10,000,000; Processing Time: 1-3 business days

Note: Limits may vary based on account status and verification level.

Cryptocurrency Limits

Cryptocurrency limits:

  • BTC — Minimum Deposit: 0.0001 BTC; Network Fee: Variable; Confirmations Required: 3
  • ETH — Minimum Deposit: 0.01 ETH; Network Fee: Variable; Confirmations Required: 12
  • USDT — Minimum Deposit: 10 USDT; Network Fee: Variable; Confirmations Required: 12
  • USDC — Minimum Deposit: 10 USDC; Network Fee: Variable; Confirmations Required: 12
  • LTC — Minimum Deposit: 0.1 LTC; Network Fee: Variable; Confirmations Required: 6
  • BCH — Minimum Deposit: 0.01 BCH; Network Fee: Variable; Confirmations Required: 6
  • DOGE — Minimum Deposit: 100 DOGE; Network Fee: Variable; Confirmations Required: 40
  • XRP — Minimum Deposit: 20 XRP; Network Fee: Variable; Confirmations Required: 1
  • TRX — Minimum Deposit: 100 TRX; Network Fee: Variable; Confirmations Required: 20
  • BNB — Minimum Deposit: 0.01 BNB; Network Fee: Variable; Confirmations Required: 15

Note: Network fees are variable and depend on network congestion.

Troubleshooting Deposit Issues

Bank Transfer Issues

"Account name mismatch" error - Ensure the bank account holder name exactly matches your VOBET account name. Use the same name format as your KYC verification. Contact support if names don't match.

Deposit not showing after 3 business days - Check your transaction history for status. Verify with your bank that the transfer was sent. Contact VOBET support with transaction details.

Transaction failed - Check with your bank for any blocks on the transaction. Verify you have sufficient funds. Try again or use a different payment method.

Cryptocurrency Issues

Transaction sent but not credited - Check the transaction on a blockchain explorer using your transaction ID. Verify you sent to the correct address. Ensure you sent the correct cryptocurrency. Wait for required confirmations (can take up to 60 minutes for BTC). Contact support if not credited after 2 hours.

Sent wrong cryptocurrency - Unfortunately, funds sent to the wrong address or network cannot be recovered. Always double-check the address and network before sending. Use the correct cryptocurrency for the deposit address shown.

Address expired - Do not send funds to an expired address. Generate a new deposit address. Expired addresses cannot receive funds.

Transaction stuck in pending - Cryptocurrency networks can experience congestion. Wait for network confirmations. If stuck for more than 24 hours, contact support with transaction ID.

General Issues

  • Cannot access deposit page - Ensure you're logged in to your account. Clear browser cache and cookies. Try a different browser. Contact support if issue persists.
  • Minimum deposit error - Check the minimum deposit amount for your chosen currency. Increase your deposit amount to meet the minimum. Minimum amounts are displayed on the deposit page.

Security Tips for Deposits

✅ Do:

  • Verify you're on the official VOBET website before entering payment information
  • Double-check deposit addresses before sending cryptocurrency
  • Keep records of all transaction IDs and receipts
  • Use secure internet connections (avoid public WiFi)
  • Enable email notifications for deposit confirmations

❌ Don't:

  • Share your deposit addresses with others
  • Send cryptocurrency to addresses not shown on the VOBET deposit page
  • Use third-party payment processors not listed on VOBET
  • Save payment information on shared computers
  • Ignore warning messages about account name mismatches

Getting Help

  1. Check Transaction History - Go to Wallet → Transaction History - Review the status of your deposit
  2. Contact Live Support - Click the chat icon on the bottom-right of the page - Support is available 24/7
  3. Email Support - For non-urgent issues: feedback@vobet.com - Include your account ID and transaction details
  4. Provide Details - Transaction ID or hash, Date and time of deposit, Amount and currency, Screenshots of any error messages

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